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Xcel Media Group

Direct mail · Database mail

The best list a dealership owns is the one it already has.

We mine the DMS with UpDash microtargeting — equity positions, trade cycles, service-only customers who never bought — and mail each audience its own offer.

Wilson Toyota of Ames mail pieceReal campaign54 sold

Wilson Toyota of AmesIA

First-class postcard · database

3,702

Mailed

65

Responses

1.76%

Response rate

DMS-matched · 54 sold · $193K gross · 773 RO's · $275K service

Every response tracked to the household by UpDash — calls, QR, web and showroom — then sold units, RO's and gross matched back in the store's DMS.

UpDash microtargeting buckets built from your DMS

Per-recipient offers: equity, payment, trade value

Every audience tracked separately in UpDash

How database mail runs

Same measurement. A completely different play.

Data source — Your DMS — every customer you already own. Here's how this one executes, end to end.

Step 1

Mine the DMS

UpDash reads your sales and service history — every VIN, deal, and repair order you've ever booked.

Step 2

Segment by position

Equity-positive, trade-cycle due, service-only-never-bought, lapsed — each household sorted by where it sits in the buying cycle.

Step 3

Offer per audience

Every segment mails its own reason to act — a buyback number, a payment, a trade value — computed per recipient.

How the audience gets built

The perfect list is already in your DMS. We refine it.

Database mail starts where the results come from — your own records. Watch one household ride the whole pipeline: cleaned, segmented by where it sits in the buying process, mailed its own offer, and matched back when it sells.

app.updash.com/audiences/pipeline

The data journey — Demo Motors Chevrolet

click a stage · nightly DMS feed + CRM

Every record you already own — sales, service, CRM leads. Nothing rented, nothing bought.

M. Ellison · dupMarcus EllisonR. CallowayG. Petrakis · movedO. HaddadB. Kowalczyk · landlineTolliver, R+JS. OdumF. DuplessisI. Vasquez · movedT. MbekiP. Natarajan+38,398 more

Amber flags are what makes most stores think their list is bad. It isn't — it's just dirty.

ME

Marcus Ellison

one record, riding the whole pipeline

Raw record
Source
DMS · deal 44107 + service
Vehicle
2019 Silverado 1500
Issue
duplicate — 2 records, 2 spellings
Product UI · illustrative data

Real campaigns

More database mail, matched to the DMS.

Every number DMS-matched by UpDash — the response, sold units, repair orders and gross each mailed list actually produced.

University Kia Huntsville mail pieceReal campaign37 sold

University Kia HuntsvilleAL

Auto-pen vehicle-locator note

5,000

Mailed

65

Responses

1.3%

Response rate

DMS-matched · 37 sold · $69K gross · 270 RO's · $83K service

Honolulu Ford mail pieceReal campaign25 sold

Honolulu FordHI

Auto-pen email + Post-it

4,573

Mailed

127

Responses

2.78%

Response rate

DMS-matched · 25 sold · 271 RO's

Priority Chevrolet Greenbrier mail pieceReal campaign26 sold

Priority Chevrolet GreenbrierVA

Vehicle-locator form

5,572

Mailed

79

Responses

1.42%

Response rate

DMS-matched · 26 sold · 589 RO's

Measured, always

And this is the dashboard it gets.

The real database mail campaign dashboard from UpDash — the funnel, and response activity by day split by source. Not a report you have to believe; a screen you can audit.

app.updash.com/campaigns/dashboard

Equity Buyback · Campaign #4821

Demo Motors ChevroletLiveDirect Mail

In-home Apr 30 · 12,000 pieces

12,000

Mailed

in-home Apr 30

384

Responses

3.2% response rate

121

Appointments

32% of responders

47

Sold

matched in the DMS

$214,900

Gross

$4,572 avg / sale

Response activity · first 14 days

CallsSMSWebAppts
1234567891011121314

Hover the days · try “Split sources”

Product UI · illustrative data

Every response, one workspace

The leads land here — click one, the drawer opens.

Every call to the tracked number and every scan off the piece becomes a lead in this list. Open one: the call recording with its AI summary, the household's vehicle and financials, and the exact variable data printed on their piece.

app.updash.com/campaigns/dashboard#leads

Leads — Database Buyback #26041

8 leads · click a row for the full record
NameStatusReceivedLast ActivityResponse
MEMarcus Ellison2(555) 014-2260HotAug 15, 2026 4:12 PM2h agoCallAppt
PNPriya Natarajan(555) 014-9925HotAug 15, 2026 11:38 AM5h agoQR
RCRenee Calloway(555) 014-8841WarmAug 14, 2026 9:02 AM1d agoSMSWeb
WOWendell Okafor1(555) 014-4407Needs AttentionAug 14, 2026 6:44 PM1d agoCall
GPGail Petrakis(555) 014-5583ColdAug 13, 2026 1:20 PM2d agoWeb
ARAlma Reyes-Fuentes3(555) 014-1178SoldAug 12, 2026 3:05 PM3d agoCallShowroomAppt
DPDesmond Pryor(555) 014-6602Follow UpAug 12, 2026 10:11 AM3d agoSMS
CLCurtis Lindqvist(555) 014-7714WarmAug 11, 2026 5:52 PM4d agoQRCall

Page 1 of 1 | 8 Leads

Product UI · illustrative leads

The database guarantee

Because we measure it, we back it.

Run a database campaign to your cleaned DMS list and we match your own sales and service records against the households we mailed for 60 days. If those matched sales and repair orders don't cover what the campaign cost, we refund the shortfall — up to the campaign fee. Requires DMS access; full terms apply.

Run database mail in your market.

Thirty minutes, your market, real screens — we'll walk a live campaign from launch to DMS-matched sale.

We sell texting for a living — try us.